T&C's

HIRE OF EQUIPMENT, PROPS & BOARDS- We require a return of all hire items to be returned within 5 days to our address in central Nelson otherwise an additional pick up fee will occur.  All hired items including platter boards, ramekins, utensils etc need to be returned wiped clean.

DEPOSITS & BOOKING- A 50% deposit is required to confirm your booking.  Please be aware that deposits are non-refundable, however are transferable to another date if cancelled 10 days prior to date booked. 

CANCELLATIONS- If cancelled within 10 days of the date booked, no refund will be given due to provisions already being made.  Outside of this time a full refund will be given, less the deposit.

FOOD SAFETY- Our platters are styled & put together taking great care preparing the produce to impeccable food safety practices.  Our Food Control Plan (Simply Safe & Suitable) is up to date and regularly audited.  We take full ownership of the platters until it is in the client's/or client's representative's care, or the time the platter was asked to be ready by.  After this time Rogue Robin Catering cannot accept responsibility for the produce beyond this point.  We recommend keeping high food safety practices & recommend the produce is covered, kept away from heat & sun exposure and also eaten within two hours of set up/delivery.

DELIVERY FEES- Central Nelson- $15.  Stoke & Atawhai- $20.  Richmond- $25.  Anywhere outside of Atawhai or Richmond will be determined at time of booking.